Key Business Elements

Key Business Elements

Our Mission

We have a single mission – to add value. Because we know if we don’t, someone else will. From day one, we set out to do things better. When Force was established 25 years ago, our vision was to be recognised as a leader in mobile lifestyle brand products. We’ve done that by ensuring we partner with only the best manufacturers and brands across the globe, to offer products that are cutting edge and excellent value. Our aim is to continue growing, while ensuring we remain a market-leading organisation that businesses love to partner with and where people love to work.

Experienced Leadership Team

The Force management team have been around as long as mobile phones. Their knowledge, understanding and experience has seen Force grow from its humble beginnings to an industry recognised market leader in smartphone accessories.

National Field Sales Team

Our nationwide sales team are experienced, professional and dedicated to promoting our brand partners, supporting our retailers to ultimately service the requirements of all partners and retailers

In-house Customer Service & Customer support

This team are passionate in delivering an exceptional customer experience that you will remember for all the right reasons. Dedicated and experienced, the team’s focus is firmly on brand sales, support, order processing and troubleshooting support. This includes national coverage (9am to 8pm AEST) with friendly support via phone, email and live chat.

National Distribution and Logistics Arm

Our state-of-the-art, on premise warehouse facility has an automated pick, pack and dispatch functionality. Operated by our dedicated and experienced warehouse crew, they ensure prompt and careful handling to deliver your orders.

Thanks to our partnership with Toll Logistics, you can place your order before 5pm AEST and received your delivery  by 2pm the next day.

In-house/International Product Sourcing and Design

This team's passports have more stamps than passion to design, source, manufacture leading mobile lifestyle products.

Brand Management Team

Our experienced branding team are natural relationship managers, keeping one foot in each camp and constantly strengthening our national relationships. Ever thought of yourself as a brand manager? Get in touch, we want you as a new recruit

Industry leading Bespoke Ecommerce Website (B2B)

Developed with our retailers needs in mind, our no fuss, easy to use, retailer ordering platform showcases over 1000 product lines across leading brands that are available to order now.

Marketing Dream Team

Tactical and strategic marketers who are the demand generation arm of the business. From conferences, events, campaigns, PR management, graphic design and tactical marketing offers, this dream team does it all.

In-house Administration

Otherwise known as the “Number Crunchers”, this team looks after  all the administrative and financial elements of our business, keeping those balance sheets and personalities in order.

Inventory Team

Procurement is their passion, expediting inventory is their game. Rest assured we have our stock management covered with this dynamic team who are so good, they can forecast next weeks lotto numbers!

Get in touch

If you need to get in touch, we have real people ready to talk to you Monday to Friday from 9am to 7pm (EST), or if you email us, we’ll reply as soon as we can.